Voice of the Customer Report
Without PLI, AI Stays a Pilot. With PLI, AI Scales
Leading Voices from Device Manufacturers

In this Voice of the Customer report, we explore how MedTech organizations are approaching AI adoption today and how AI can support quality and Product Lifecycle Intelligence (PLI), which is the evolution of PLM from a system of record to a system of intelligence.
These findings, based on Axendia’s primary qualitative and quantitative research, highlight a broader shift underway. The industry is moving from systems that manage information to capabilities that generate insight. AI is central to this shift, but its effectiveness depends on data integrity, integration, and governance across the lifecycle
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